Troubleshooting FLEX Final Grades Entry System in Banner

If you have forgotten your BCIT login credentials, you can retrieve or reset them or contact the Technology Service Desk at 604-412-7444 Option #1

Contact your Program Assistant, or a FLEX Administrator at flex@bcit.ca.

Final grades need to be properly input and submitted for the entire class.

If you are waiting for an assignment or test result from a student, enter INC as a temporary final grade and explain why in the comments section. If students are permitted to submit gradable materials late, then the usual timeframe is 30 days from the last scheduled class.

Once the assignment has been received and graded, a grades change request needs to be submitted to Student Records (records@bcit.ca). An email containing the following is sufficient:

• Please remember to CC your program lead.
• Student Name and BCIT ID.
• Course Number (e.g., MKTG 1102), Term Code and CRN.
• The current Grade and the updated Grade (i.e., INC >> 69).
• Reason for Grade change.

If the student does not submit the missing work by the deadline, then a Grades Change needs to be requests exactly like the above with the final grade calculated based on the component marks of work submitted to date.

If the instructor checks ‘must pass’ under course component – meaning that a student will fail the course if they do not pass the component – a final mark will not be calculated for the student, and no Final Grade will be transferred to Final Grades Entry (because the system does not know what mark to give the student).

The instructor can avoid this by not using the ‘Must Pass’ when setting up Banner Gradebook.

To fix, just have the instructor go back into ‘Set-up Gradebook for CRN’; remove the must pass; then go back into Final Grades Entry and click on submit (this will recalculate the final grade using the component marks present in Gradebook). Finally, the instructor should be able to view the final grade and the system will allow them to submit.

No. These comments will be viewed by the Approvers as well as the appropriate Records Officer in Student Records. Students do not see these comments unless they file a Freedom of Information Request with BCIT.

Once all final grades have been entered, click on ‘Save as draft’, otherwise they will disappear when you go to complete a Failure and/or Attendance Report. This is not required if grades have been imported from Banner Gradebook.