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Knowledge Base

About the ITS Knowledge Base

The ITS Knowledge Base is where BCIT IT Services keeps help and how-to documentation for our supported technologies.

To access further support, there are several options:

Hours of operation vary throughout the year and between support teams.

Multi-factor authentication (MFA) is now being enforced for all students

MFA is now mandatory for all students. All students must register at least one MFA method to ensure access.

Important: The Learning Hub is being added to the list of BCIT systems which require MFA on February 27, 2024.