About the ITS Knowledge Base

The ITS Knowledge Base is where BCIT IT Services keeps help and how-to documentation for our supported technologies.

To access further support, there are several options:

• Use the IT Service Catalogue to submit a request for assistance through online forms.
• Call 604-412-7444 (option #1 for general IT help, option #2 for The Learning Hub support, option #3 for audio-visual support)
• Send an email to itshelp@bcit.ca, making sure to include your BCIT ID (A0…) in your request

Hours of operation vary throughout the year and between support teams.