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Knowledge Base

About the ITS Knowledge Base

The ITS Knowledge Base is where BCIT IT Services keeps help and how-to documentation for our supported technologies.

To access further support, there are several options:

  • Use the IT Service Catalogue┬áto submit a request for assistance through online forms.
  • Call 604-412-7444 (option #1 for general IT help, option #2 for The Learning Hub support, option #3 for audio-visual support)
  • Send an email to, making sure to include your BCIT ID (A0…) in your request

Hours of operation vary throughout the year and between support teams.