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Setting your Security Question in myBCIT Online Self Service

Your security question is used to identify you.  If you forget your password and need to reset it or you need telephone assistance from the ITS Service Desk, you need to know the answer to your security question.

Here’s how to set up a security question.

Creating or changing your security question

To create your security question:

  1. Log in to myBCIT.
  2. Click Student Self Service on the right side of the myBCIT home page.Screenshot of Student Self Service link in myBCIT
  3. Under Student personal information, click on Create or change your security question.Screenshot of Create or change your security question link in myBCIT
  4. Enter your usual BCIT password.
  5. Choose a question from the Question drop-down list.
  6. Type the answer to your question in the Answer field.
    • You can click Reset to clear the fields if you change your mind about the question and answer before you submit them.
  7. Click Submit to save your question and answer.Screenshot of Create/change security question in myBCIT

Your security question was successfully updated if you see the message below:

Main menu changes saved window.

More information about accounts and access at BCIT