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Accessing Shared Email Accounts

Shared mailboxes are managed and accessed differently than regular generic accounts as there is no username and password that needs to be shared between users.

In order to access a shared email inbox, you need to be a member of the distribution group that allows access into the inbox. The owner of the group can add and remove user access.

Getting help

If you encounter any problems or require assistance please contact the Technology Service Desk by phone at 604-412-7444 (option #1), online on the IT Service Catalogue (Email for Employees), or in person at the Burnaby campus in room SE12-205.