Managing Shared Email Accounts & Distribution Groups in Outlook

Distribution Groups are security groups created in the BCIT Global Address Book. The name of the group should have been emailed to you when the mailbox was created.

When shared mailboxes are setup a new security group is created in the BCIT Global Address Book, all members of the group will have full access to the mailbox.  The name of the security group should have been emailed to you when the mailbox was created.

Shared Mailboxes are managed and accessed differently than regular email accounts as there is no username and password that needs to be shared between users. Users use their existing @bcit.ca email address and password to sign in!