What are Distribution Groups and Shared Mailboxes?
Shared mailbox limitations
Currently Microsoft 365 Exchange Online users are not able to adjust Shared Mailbox accesses. To make a change to access, please have an owner of the mailbox submit a request to email@example.com to add or remove users. The email should include:
- Shared mailbox email address
- Users to be added or removed, including first name, last name and @bcit.ca email address
If assistance is required determining the owner(s) of a mailbox please contact IT Service Desk.