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Enabling Windows Hello sign in features

Windows Hello is an authentication feature  that allows users to securely sign in to their devices using facial recognition, fingerprint, or a PIN code, instead of a traditional password. It offers a more convenient and secure way to access your computer, and helps protect against unauthorized access.

Note: This is only for BCIT issued Windows devices.

Important Notice

MFA Required

In order to enable the Windows Hello sign in features, you will be required to setup Multi Factor Authentication (MFA) for your Microsoft Account. You will need a mobile device in order to set up MFA using the Microsoft Authenticator app.

  1. Launch the Company Portal. For more information on using the Company Portal please refer to the Installing BCIT software on BCIT computers Knowledge Base article.
  2. Enter Windows Hello in the Search field.
  3. Find the Windows Hello application tile in the Apps menu, then click Install.
  4. After the installation is complete, a prompt will appear on your taskbar confirming the successful installation of Windows Hello.
  5. On your desktop, click the Start button, and then click on the Settings icon.
  6. On the right-hand menu, click on Accounts.
  7. Click on Sign-in options.
  8. Select one of the Windows Hello sign in features. For this example, we will be setting up Fingerprint recognition.
  9. Expand the Fingerprint recognition (Windows Hello) menu and click on the Set up button.
  10. A Windows Hello setup page will appear. Click the Get started button.
  11. Follow the prompts to scan your finger print. Once your fingerprint has been scanned, you will be notified that you must set up a PIN.  Click on Set up PIN to begin this process.
  12. A Microsoft Account screen will appear. Click OK to begin setting up your PIN.
  13. You will be redirected to a BCIT login menu to begin MFA setup for your BCIT issued Microsoft Account. Click Next.
  14. Enter your BCIT password and click Sign in.
  15. At this point in the process, you will be prompted for MFA on your Microsoft account. Authenticate as usual.Screenshot of Microsoft Authenticator app requesting number confirmation
  16. You will now be prompted to setup a PIN for your Microsoft Account. Enter the PIN number in the two text fields and click OK.

    Note: The PIN must be a minimum of 6 digits.
  17. Upon successfully setting up your PIN, you should see the screen as shown below.  Click the OK button.

    You have now successfully set up MFA on your Microsoft Account and enabled a PIN and fingerprint as additional Windows Hello sign in methods.