About Adobe Software and Employee Access

In order to access your subscription you need to log in to BCIT’s web software portal. Logging in successfully will automatically create an account for you in the portal.

In your browser:

1. Go to the BCIT software portal at https://bcit.onthehub.com/.
2. Click the Sign In link at the top right.
   
3. You will be redirected to the BCIT login page. Sign in with your usual BCIT credentials.
   • Note: Signing in with BCIT credentials will create an account on the website for you, validate your eligibility as a BCIT employee and make the appropriate Adobe offerings available to you in the store.
4. You have now successfully logged into the portal. You can confirm this by noting that your name is now displayed at the top right of the screen).
   

Having first logged into the portal, as above:

1. Search for “Adobe” using the product search bar.
2. Look for Adobe Creative Cloud Pro for BCIT Employees in your search results.
   • Note: Read the provided notes and product description to understand the limitations of the subscription and to see the full list of all included software.
3. Click the Add to Cart button below the price (which should be available at no cost for employees) and then check out and complete your purchase.

After the purchase is complete, BCIT may need up to 30 minutes to process your transaction before you will be able to follow the instructions to download and install Adobe software on your computer.

If you have previously installed Adobe software on your system, we recommend using Adobe’s CC Cleaner tool to completely remove previous versions before you install the new version associated with your subscription.

Please note: You will only be able to purchase one active subscription at a time. Your subscription is linked to your BCIT account and every time you use any of the software on any device, you will need to authenticate using your BCIT credentials. Do not share your BCIT credentials with other users, including family members.

All subscriptions for all users expire on August 31 of each calendar year.
There is a seven day grace period to renew, but subscriptions will stop working if not renewed.

If you previously had a subscription, but now nothing works and all of your apps say [Start Trial] or [Buy Now], this section applies to you.

1. Go to bcit.onthehub.com
2. Top right > Sign In
3. Use your usual BCIT credentials
4. Once signed in Click [Start Shopping] button
5. Menu Bar > Adobe > Adobe Creative Cloud Subscription
6. Complete the check out process for the subscription
7. You are now resubscribed for Sept 1-Aug 31 for 1 year.

You do not need to uninstall/reinstall any applications that are already on your system.

Applications will work if you re-subscribe, and reboot (or log out/log in of Adobe applications) to reset your licensing status.