Problem Installing Adobe Software – “You don’t have access to manage apps”

1. Close any Adobe applications you are currently using. No Adobe products should be running (including Creative Cloud Desktop Application)
2. Find Macintosh HD/Library/ApplicationSupport/Adobe/OOBE/Configs/ServiceConfig.xml
3. Copy this file to the desktop.
4. Rename the original file in step 2 to \…\ServiceConfig.xml.old. This will preserve, and not overwrite the original configuration in step 6.
5. Open the ServiceConfig.xml file with TextEdit and change all four answers to TRUE.
6. Copy the ServiceConfig.xml file from the desktop to the original location. You will be prompted to confirm.
   • Note: You will have to save a copy to the desktop, modify, and save back to that original location. You can’t change the file in its current folder.
7. Sign out of www.adobe.com and sign back in or restart your computer.

Launch Adobe Creative Cloud Desktop Application and try to add apps again. You should now have access to manage apps.