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Avoiding Adobe Trial Subscription Payments

BCIT staff should not use a credit card for Adobe trial subscriptions under any circumstances and should always provision their Adobe Creative Cloud subscriptions through BCIT.

Students are recommended not to provide a credit card for Adobe trial subscriptions. Trial subscriptions are described as “after the trial period, you can cancel at no cost”.

If the trial period is accidentally exceeded, you will be auto-enrolled into a 12 month subscription and obligation and there will be a penalty (usually 3 months) to cancel. As you have already provided your credit card information to access the trial, Adobe will continue to bill you until you have cancelled the subscription.

Based on forums and personal experiences with BCIT users, Adobe has a history of difficulties in cancelling trial subscriptions. Attempting to cancel near the 1 month deadline may result in significant obligation fees.