When is my BCIT-Issued Laptop or Desktop Available for Replacement?

Laptop Replacement Schedules

ITS issued laptops are not owned by BCIT and are instead leased for thirty-nine months. They are also covered under warranty for three years (warranty only covers manufacturing defects, and it does not cover physical or water damage). These schedules apply only to the specified laptop models which have been deployed by ITS. These models of laptop adhere to current ITS hardware standards; which can be found here.

Models eligible replacement

These are the laptop models we are currently replacing over the next 12 to 18 months (based on original deployment date).

• Lenovo Thinkpad T480s (Delayed due to COVID, Expected replacement: as stock becomes available)
• Lenovo X1 Yoga (Delayed due to COVID, Expected replacement date: as stock becomes available)

Models not yet eligible for replacement

These models are a part of the replacement program, but their cycle hasn’t come up for replacement yet.

• Lenovo Thinkpad T490 (Delayed due to COVID, Expected replacement date 2023)
• Lenovo Thinkpad T14 Gen 1 (Expected replacement late 2024)
• Lenovo Thinkpad P14 Gen 1 (Expected replacement late 2024)
• Lenovo Thinkpad T14 Gen 2 (Expected replacement late 2025)
• Lenovo Thinkpad P14 Gen 2 (Expected replacement late 2025)

Models no longer eligible for replacement

Previous laptop standards that are no longer a part of the program and are not eligible for replacement. These models were previously a part of the replacement program but their replacement window has since passed and they are no longer a part of the program.

• Lenovo T580s (bought out due to budgetary constraints, expected replacement to be determined)
• Lenovo Thinkpad T470s
• Lenovo Thinkpad T470p
• Lenovo Thinkpad T460p
• Lenovo Thinkpad T460s
• Lenovo Thinkpad T450s
• Lenovo ThinkPad T440s
• Lenovo ThinkPad T440p
• Lenovo ThinkPad T430s
• Lenovo ThinkPad T420s
• Lenovo ThinkPad Yoga 370
• All Administrative/Faculty Desktops (Contact IT Services for options)

If you have one of the above models as a primary workstation you can inquire about getting a one time replacement to a slightly newer model with Windows 10. Please be advised we may not have surplus stock to replace your device, in this case we would recommend you request a software refresh to Windows 10.

Additionally, any devices that are replaced as a part of the one-time replacement processes are NOT a part of any replacement program, are not covered under warranty and are for your department to use until the device no longer functions

Admin Desktop computers are no longer eligible for replacement through the Replacement Program.

If you would like your desktop to be upgraded to a laptop your department will need to fund the purchase of a replacement laptop. Please see the current laptop technical specifications to review our current Laptop standards.

Once you have determined which model would best suit your needs please have a manager submit a Purchase Request. All equipment requests need to be submitted with manager approval to BCIT Purchasing via a web request through Millennium. Depending on stock availability equipment requests may be deployed directly or require a special order.

If you require assistance with the purchasing process please reach out to BCIT Purchasing.

If your laptop model is not listed, it is likely a “Non-Standard” laptop or is too old to be listed here. Non-Standard Laptops are devices that have been purchased for a specific department with a different hardware specification that are not a part of ITS hardware standards. These laptops are not issued to employees by ITS and are instead issued to employees by the department who purchased them. These laptops are owned by the department who purchased them and are NOT a part of the laptop replacement cycle. The department is responsible for maintenance, troubleshooting and eventual replacement of these laptops.

If you’d like to get a replacement laptop please see the current laptop technical specifications to review our current Laptop standards. Once you have determined which model would best suit your needs please have a manager submit a Purchase Request. All equipment requests need to be submitted with manager approval to BCIT Purchasing via a web request through Millennium. Depending on stock availability equipment requests may be deployed directly or require a special order.

If you require assistance with the purchasing process please reach out to BCIT Purchasing.

Laptop Replacement Program information

The Replacement Program refers to the annual replacement of Admin and Faculty laptops. These laptops are laptops that are issued by ITS and conform to BCIT ITS’s laptop hardware standards; which can be found here, previous laptop standards can be found on the current page under the “When is my laptop eligible”. ITS issued laptops are not owned by BCIT and are instead leased for thirty-nine months. They are also covered under warranty for three years (warranty only covers manufacturing defects, it does not cover physical or water damage).

As mentioned above, ITS issued laptops are on a thirty-nine month replacement cycle. These cycles typically take place three times a year – Spring, Summer and Fall. There are no specific set dates of the cycles, they occur as we receive stock. Once ITS receives stock and we’ve prepared the laptops for deployment we will notify all those eligible for replacement via email, with instructions on how and where to fill out a replacement request. As part of our replacement notification process, we reach out to the Primary user (or custodian) of the device as specified in our inventory. We will also notify the Primary User’s listed manager to inform them of the ongoing replacement.

The laptops are expected to be returned to ITS in working condition. Should the laptop be rendered no longer functioning and not repairable by warranty, it will result in ITS being unable to return the device to our leasing company. BCIT will be charged the monetary value of the laptop determined at the end of the thirty-nine months by our leasing company, and this amount may be charged to the department the laptop belonged to.

If a laptop has changed owners, please submit a hardware inventory change request. This ensures that we don’t miss your device and that we contact the right people for replacement.