Laptop and Computer Accessories Supported by IT Services

Power adapters are considered ‘consumable’, which means they are typically included in an original purchase (eg: Laptops come with power adapters, Monitors come with power and display cables). Power adapters are NOT covered under warranty and once they no longer function or additional power adapters are needed, the department needs to purchase them

Lenovo laptop power adapters available:

• Note: This is dependent on current stock levels. Adapters may need to be ordered if stock is depleted.
  • T490s
  • T14
  • P14

All equipment requests need to be submitted with manager approval to BCIT Purchasing via a web request through Millennium. Depending on stock availability equipment requests may be deployed directly or require a special order.

If you require assistance with the purchasing process please reach out to BCIT Purchasing.

All monitors are departmentally owned. IT Services can help troubleshoot any monitors purchased through IT Services (currently standard Dell models). If a new monitor is required or a monitor needs to be replaced, it can be purchased from IT Services via BCIT Purchasing by submitting a manager approved Purchase Request through Millennium. Depending on stock availability equipment requests may be deployed directly or require a special order.

Currently ITS can provide quotes on several different monitor sizes for departments to purchase:

1. 22” Dell U2222H – Stocked by ITS
2. 24” Dell U2422H – Not Stocked by ITS
   
3. 27” Dell U2722D – Not Stocked by ITS
4. 34” Dell U3421WE – Not Stocked by ITS

These monitors are not currently stocked by ITS and will need to be special ordered through our vendor. Shipping times vary based on available stock.

If you require assistance with the purchasing process please reach out to BCIT Purchasing.

All new monitors purchased through ITS come with the necessary cables included with them. If you need a replacement cable, your department will need to fund the purchase of a replacement.

IT Services does not provide any video adapters to connect to an external monitor. If you require a specific cable or adapter to work with your monitor, it must be purchased by your department. Currently a USB Type-C to VGA adapter is supplied with all ITS issued laptops. If you require a replacement your department will need to fund the purchase of a replacement via a purchase request.

For BCIT issued Lenovo laptops, IT Services ONLY supports Lenovo docking stations purchased from ITS through a cross-charge. We do not support any third party universal docking stations. Users who use an unsupported laptop will need to purchase and support their docking station themselves. IT Services is unable to troubleshoot third party devices.

Lenovo docks available through ITS:

• • Dell Type-C dock – Compatible with Dell and Lenovo laptops

All equipment requests need to be submitted with manager approval to BCIT Purchasing via a web request through Millennium. Depending on stock availability equipment requests may be deployed directly or require a special order.

If you require assistance with the purchasing process please reach out to BCIT Purchasing.

Additional information and specifications on docking stations can be found in the laptop specification knowledge base article

IT Services CAN replace the following base cables and cords:

•  Ethernet (network) cables
•  VGA cables
•  DVI cables

IT Services CANNOT supply or replace the following cables & cords:

The cables listed here are considered ‘consumable’, which means they are typically included in an original purchase (eg: Laptops come with power adapters, Monitors come with power and display cables). These types of cables are not covered under warranty and once they no longer function or additional cables are needed, the department needs to purchase them.

• DisplayPort Cables
• HDMI Cable
• Mini DisplayPort cables
• Monitor adapter cables
• Audio cables
• USB/USB-C cables
• Power bars

All other peripheral devices (external hard drives, external DVD/CD drives, label printers, etc…) must be purchased at the departmental level and are not supported by IT Services.