Laptop and Computer Accessories Supported by IT Services

Power adapters are considered ‘consumable’, which means they are typically included in an original purchase (eg: Laptops come with power adapters, Monitors come with power and display cables). Power adapters are NOT covered under warranty and once they no longer function or additional power adapters are needed, the department needs to purchase them.

Laptop power adapters available for purchase on inventory.bcit.ca:

• Lenovo Thinkpad T490s
• Lenovo Thinkpad T14(s)
• Lenovo Thinkpad P14(s)
• Dell Latitude 5430 – compatible with Dell 65W power adapter
• Dell Precision 3571 – compatible with Dell 130W power adapter

All staff monitors are departmentally owned. IT Services can help troubleshoot any monitors purchased through IT Services (currently standard Dell models) or via inventory.bcit.ca. If a new monitor is required or a monitor needs to be replaced, it can be purchased via inventory.bcit.ca.

The current offerings available for purchase are listed below along with notable cables they come with. If these to do not meet your requirements please create a ticket via the IT Services Service catalogue to ‘Request IT hardware Procurement assistance‘.

1. 22” Dell P2222H – included: 1x DisplayPort Cable
2. 24” Dell U2422H – included: 1x DisplayPort Cable
3. 27” Dell U2722D – included: 1x DisplayPort Cable
4. 34” Dell U3421WE – included: 1x DisplayPort Cable, 1x HDMI cable, 1x USB 3.2 Gen 2 Type C to Type-C cable

IT Services does not provide any video adapters to connect to an external monitor. If you require a specific cable or adapter to work with your monitor which was not provided in box, it must be purchased by your department.

For BCIT issued Lenovo laptops, IT Services ONLY supports Lenovo docking stations purchased from ITS through a cross-charge. We do not support any third party universal docking stations. Users who use an unsupported laptop will need to purchase and support their docking station themselves. IT Services is unable to troubleshoot third party devices.

Docking stations supported and listed for purchase on inventory.bcit.ca

• • Dell Type-C dock – Compatible with Dell and Lenovo laptops

Additional information and specifications on docking stations can be found in the laptop specification knowledge base article

IT Services CAN replace the following base cables and cords:

•  Ethernet (network) cables
•  VGA cables
•  DVI cables

IT Services CANNOT supply or replace the following cables & cords:

The cables listed here are considered ‘consumable’, which means they are typically included in an original purchase (eg: Laptops come with power adapters, Monitors come with power and display cables). These types of cables are not covered under warranty and once they no longer function or additional cables are needed, the department needs to purchase them.

• DisplayPort Cables
• HDMI Cable
• Mini DisplayPort cables
• Monitor adapter cables
• Audio cables
• USB/USB-C cables
• Power bars

All other peripheral devices (external hard drives, external DVD/CD drives, label printers, keyboards, mice, etc…) must be purchased at the departmental level and are not supported by IT Services.