Skip to main content

Setting up Multi-Factor Authentication with Duo for Faculty and Staff on Your Mobile Device or MFA Hardware Token

Now that multi-factor authentication has been implemented for all faculty, staff, and contractors, it is a required part of logging in to the most frequently used BCIT apps and services. Before you can use multi-factor authentication, you’ll either need to enrol a mobile device (either your BCIT device if you have one or your own personal device) or request a hardware token (fob key).

If you’re using a mobile device, you’ll need to first install the Duo Mobile app on your device. Once it’s installed, you’ll be able to enroll your device.

Setting up your mobile device for MFA

Requesting a hardware token (fob key)

If, for whatever reason, you’d prefer not to use your personal device and don’t have a BCIT-issued mobile device to use, you can request a hardware token. Simply fill in this request form.

Once the hardware token has arrived and been keyed to your account, you’ll be informed by email when and where to pick it up. For those on campuses other than the main Burnaby campus, your hardware token will be available for pickup at your regular campus (you won’t have to go to Burnaby to pick it up). You’ll be able to start using your hardware token right away to confirm your logins.