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Connecting to the Wired Network in BCIT Student Residences

Important note:

During scheduled maintenance events, the wired network connections in residences may be interrupted. Please check the ITS News Page to see upcoming maintenance periods.

Wired network connections in BCIT student residences are similar to standard Internet Service Provider (ISP) connections. They use a network protocol called Point-to-Point Protocol over Ethernet (PPPoE). Physically one must connect a Category 5 or 6 RJ45 terminated cable to the room’s jack and the device you want to connect. This cable is just the standard cable that ships with many devices.

After plugging in your device, the device’s PPPoE client software needs to be configured. This configuration process varies based on the Operating System (OS) that is used on the device. Sample configuration steps and screen captures are listed below for the following operating systems:

  • Configuring PPPoE on Windows 10
  • Configuring PPPoE on OSX 10
  • Configuring PPPoE on Ubuntu Linux 1
  • Configuring PPPoE on a Standard D-Link Router

Configuring PPPoE on Windows 10

1.  Click the Start button and open Settings.

Image showing start button and settings.

2.  Select Network and Internet.

Network and internet image with blue globe.

3.  Open the Network and Sharing Center.

Network status window.

4.  Click Set up a new connection or network.

Network and sharing centre window set up a new connection or network.

5.  Click Connect to the Internet.

Choose connection option connect to the internet window.

6.  When asked to pick the connection type, select Broadband (PPPoE).

Window showing broadband PPPoE connection.

7.  When prompted, enter your usual BCIT credentials.

    • Note:  the Connection Name is for informational purposes only and is not critical for setting up the connection.

8.  Click the Connect button.

9.  After clicking the Connect button, the connection should be finalized and the following screen should appear.

Window showing you are connected to the internet.

Configuring PPPoE on OSX 10

1. Under System Preferences, bring up the Network screen.
2.  Click on Configure Ipv4.

Location window configuring using dhcp.

3.  Click Create PPPoE Service.

Location window select create PPPoe service.

4.  Enter PPPoE as the Service Name.

Service name PPPoE service window.

5.  When prompted, enter your usual BCIT credentials.
6.  Click the Connect button.

Location window asking to provide account name and password.

7.  After clicking the Connect button, the connection should be finalized and the following screen should appear.

Window showing connected to PPPoE.

Configuring PPPoE on Ubuntu Linux 16

1.  Open a Gnome Terminal and type in ppoeconf.

Gnome terminal window.

2.  When prompted, select Yes to let the DSL configuration file be modified.

Okay to modify window.

3.  Select Yes on the Popular Options screen.

Popular options window.

4.  Enter your usual BCIT credentials.

5.  Select Yes to agree to use Domain Name Server supplied by the PPPoE service.

Use peer dns window.

6.  Select Yes to clamping the Maximum Segment Size.

Limited mss problem window.

7.  Select Yes to allow the PPPoE service to start when the computer starts.

PPPD done window.

8.  Select Yes to make the recently configured PPPoE connection active.

Establish a connection window.

9.  Select OK.

Connection initiated window.

10.  Enter your BCIT password.

Enter password window.

11.  Check that the authentication with your BCIT credentials succeeded.

BCIT credentials authentication window.

12.  Check the connection to non-BCIT networks by pinging Google.

Connection to non-BCIT networks by pingin google window.

Configuring PPPoE on a Standard D-Link router

1.  In a browser, go to the Internet Setup page for the router.
2.  Click on the Manual Internet Connection Setup option.

D-link router manual internet connection setup window.

3.  On the connection WAN page, select PPPoE (Username/Password) as the Connection type.
4.  Enter your usual BCIT credentials in the username and password fields.
5.  Click Save Settings.

D-link WAN page to enter BCIT credentials in the username and password fields window.

6.  Confirm connectivity by reviewing the Status page to ensure:

    • The Connection type is PPPoE.
    • The cable status is Connected.
    • The Network Status is Connected.
D-link window showing status page showing connection type, cable status and network status.