Connecting to the Wired Network in BCIT Student Residences

During scheduled maintenance events, the wired network connections in residences may be interrupted. Please check the ITS News Page to see upcoming maintenance periods.

Wired network connections in BCIT student residences are similar to standard Internet Service Provider (ISP) connections. They use a network protocol called Point-to-Point Protocol over Ethernet (PPPoE). Physically one must connect a Category 5 or 6 RJ45 terminated cable to the room’s jack and the device you want to connect. This cable is just the standard cable that ships with many devices.

After plugging in your device, the device’s PPPoE client software needs to be configured. This configuration process varies based on the Operating System (OS) that is used on the device.

Due to the number of device and software manufacturers we cannot offer specific step-by-step instructions for every device. Below is a step-by-step guide on how to configure PPPOE on a D-Link branded router. These instructions and screenshots will differ from previous, future and manufacturer of specific devices (Cisco, Asus, Linksys D-Link, HP, Dell, etc) and is intended to provide a general guide on how to configure PPPOE. For further information on how to configure PPPOE on your router please consult the devices manual or the manufacturers technical documentation.

Click the Start button and open Settings.
Select Network and Internet.
Open the Network and Sharing Center.
Click Set up a new connection or network.
Click Connect to the Internet.
When asked to pick the connection type, select Broadband (PPPoE).
When prompted, enter your usual BCIT credentials.
- Note: the Connection Name is for informational purposes only and is not critical for setting up the connection.
Click the Connect button.
After clicking the Connect button, the connection should be finalized and the following screen should appear.

D-link window showing status page showing connection type, cable status and network status.

In a browser, go to the Internet Setup page for the router.
Click on the Manual Internet Connection Setup option.
On the connection WAN page, select PPPoE (Username/Password) as the Connection type.
Enter your usual BCIT credentials in the username and password fields.
Click Save Settings.
Confirm connectivity by reviewing the Status page to ensure:
- The Connection type is PPPoE.
- The cable status is Connected.
- The Network Status is Connected.

Due to the current method of provding internet connectivity to Student Housing is not currently supported on most gaming consoles.

Currently most gaming consoles are not compatible PPPOE, meaning these devices will not obtain internet connectivity when plugged directly into the network. Please refer to the consoles manufacturers support documentation for more information on PPPOE support and configuration.

The most commonly used solution for connecting multiple devices that require a physical network connection in student housing is to:

Purchase any commercially available router (Asus, Linksys, TP-link, D-Link etc) from your preferred retailer.
Connect the router to the network drop in the room.
Configure the router for PPPOE (see the instructions above or the manufacturers support documentation.
Connect the various other devices to the router.

Please note: that BCIT ITS does not offer support for personal devices (this includes routers and or other networking devices). The user is responsible for maintaining and configuring the devices.

For information and instructions regarding connectivity to BCIT_Secure Wireless network please see this knowledge base article.

Connecting to the Wired Network in BCIT Student Residences

Important

Configuring PPPoE on Windows 10

Configuring PPPoE on a Standard D-Link router

Gaming Consoles (Xbox, Playstation, Switch, etc)

More information on network and connections