Important note:
During scheduled maintenance events, the wired network connections in residences may be interrupted. Please check the ITS News Page to see upcoming maintenance periods.
Wired network connections in BCIT student residences are similar to standard Internet Service Provider (ISP) connections. They use a network protocol called Point-to-Point Protocol over Ethernet (PPPoE). Physically one must connect a Category 5 or 6 RJ45 terminated cable to the room’s jack and the device you want to connect. This cable is just the standard cable that ships with many devices.
After plugging in your device, the device’s PPPoE client software needs to be configured. This configuration process varies based on the Operating System (OS) that is used on the device. Sample configuration steps and screen captures are listed below for the following operating systems:
- Configuring PPPoE on Windows 10
- Configuring PPPoE on OSX 10
- Configuring PPPoE on Ubuntu Linux 1
- Configuring PPPoE on a Standard D-Link Router
Configuring PPPoE on Windows 10
1. Click the Start button and open Settings.
2. Select Network and Internet.
3. Open the Network and Sharing Center.
4. Click Set up a new connection or network.
5. Click Connect to the Internet.
6. When asked to pick the connection type, select Broadband (PPPoE).
7. When prompted, enter your usual BCIT credentials.
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- Note: the Connection Name is for informational purposes only and is not critical for setting up the connection.
8. Click the Connect button.
9. After clicking the Connect button, the connection should be finalized and the following screen should appear.
Configuring PPPoE on OSX 10
1. Under System Preferences, bring up the Network screen.
2. Click on Configure Ipv4.
3. Click Create PPPoE Service.
4. Enter PPPoE as the Service Name.
5. When prompted, enter your usual BCIT credentials.
6. Click the Connect button.
7. After clicking the Connect button, the connection should be finalized and the following screen should appear.
Configuring PPPoE on Ubuntu Linux 16
1. Open a Gnome Terminal and type in ppoeconf.
2. When prompted, select Yes to let the DSL configuration file be modified.
3. Select Yes on the Popular Options screen.
4. Enter your usual BCIT credentials.
5. Select Yes to agree to use Domain Name Server supplied by the PPPoE service.
6. Select Yes to clamping the Maximum Segment Size.
7. Select Yes to allow the PPPoE service to start when the computer starts.
8. Select Yes to make the recently configured PPPoE connection active.
9. Select OK.
10. Enter your BCIT password.
11. Check that the authentication with your BCIT credentials succeeded.
12. Check the connection to non-BCIT networks by pinging Google.
Configuring PPPoE on a Standard D-Link router
1. In a browser, go to the Internet Setup page for the router.
2. Click on the Manual Internet Connection Setup option.
3. On the connection WAN page, select PPPoE (Username/Password) as the Connection type.
4. Enter your usual BCIT credentials in the username and password fields.
5. Click Save Settings.
6. Confirm connectivity by reviewing the Status page to ensure:
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- The Connection type is PPPoE.
- The cable status is Connected.
- The Network Status is Connected.
