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Accessing Eduroam Wireless with Windows 10

Eduroam is a collaborative network [PDF] that allows students, staff, and faculty to access wireless services at cooperating post-secondary institutions without obtaining a guest account. It allows a user visiting another institution to login using the same credentials they would use at their home institution.

Note:  The credentials to log into eduroam use your BCIT ID followed by “@ad.bcit.ca” and your password (e.g. A00123456@ad.bcit.ca).

Setting up a new eduroam connection

1.  Right-click on the Network Connection icon at the bottom right of your screen.
2.  Click Open Network and Sharing Center from the contextual menu that appears.

Web page snippet of open network and sharing center icon.

3.  Click on Set up a new connection or network.

Eduroam network and sharing center set up a new connection or network screen.

4.  Click on Manually connect to a wireless network.

Eduroam manually connect to a wireless network screen.

5.  Click on Set up a new connection or network.
6.  Enter the following information for the eduroam profile:

    • Network name:  eduroam (Note: must be all lowercase letters)
    • Security type:  change to WPA2-Enterprise
    • Encryption type:  change to AES

7.  Click Next.

Eduroam enter information for the wireless network to be added.

Note:  If you get a message that says “A network called eduroam already exists”, you will need to remove that eduroam profile before returning to the start of these instructions.

Eduroam use the existing network screen.

8.  Now that you’ve successfully added eduroam to your network profile list, click Change Connection Settings.

Eduroam change connection settings.

9.  Click on the Security tab.

Eduroam wireless network properties security tab.

10.  Click on Settings.

Eduroam network authentication method settings tab.

11.  As shown in the diagram below, please perform these steps in the following order:

1.  Uncheck the Verify the Server’s Identity by Validating the Certificate checkbox.
2.  Uncheck the Enable Fast Reconnect checkbox.
3.  Click the Configure button.

Eduroam protected EAP properties configure button.

12.  In the EAP MSCHAPv2 Properties dialog, uncheck the Automatically use my Windows logon… checkbox.

Eduroam automatically use my windows logon name and password ok button.

13.  Click OK.
14.  Now you’re back in the eduroam Wireless Network Properties dialog box. Click the Advanced settings button.

Eduroam security screen advanced settings button.

15.  In the 802.1X settings tab, perform these steps in the following order:

1.  Enable the Specify authentication mode checkbox.
2.  Select User Authentication from the drop-down menu.

Eduroam advanced settings user authentication mode screen.

16.  Click the Save credentials button.
17.  Click OK or Close on all the open dialog boxes to save all of your settings.

Eduroam save credentials screen.

If eduroam doesn’t connect automatically

1.  Click on the wireless connection icon at the bottom right of your screen.

Web page snippet of wifi symbol.

2.  Select eduroam from the list.

Web page snippet of eduroam network settings.

3.  Click the Connect button.

Web snippet of eduroam connect automatically.

4.  Enter your BCIT ID followed by “@ad.bcit.ca” and your password.
5.  Click the OK button.

Eduroam bcit id and password sign in window.

6.  You should now be connected to eduroam in the list of available wireless connections.

Web page snippet of eduroam network connected and secure.

Deleting a previous version of eduroam, if it already exists

Note: These steps should only be performed if you had an existing eduroam connection above.

1.  Click on Network Connection at the bottom right of your screen.
2.  Click on Network Settings.

Web page snippet of eduroam network settings available.

3.  Click on Manage Wi-Fi Settings at the bottom of the Network & Internet dialog.

Eduroam manage wifi settings screen.

4.  Under Manage known networks, click on eduroam to select it.
5.  Click the Forget button.

Eduroam manage known networks forget button.

6.  Return to the start of these instructions to install eduroam properly.