The computer information button provides information about your BCIT issued computer. An IT analyst may ask you to open this window during a support call.
How to open the computer info window
The Computer Info program is installed as an icon on your desktop and also as a tile in the Start Menu.
To open the Computer Info window double-click on the icon. The IT Services Analyst will need to use your Computer Name or IP address in order to offer remote assistance.
- Operating System (OS) that you are using. (This will help you determine if your device is 64-bit or 32-bit)
- The make and model of your device.
- The serial number of your device