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Connecting to the Wired Network in BCIT Student Residences

Important

During scheduled maintenance events, the wired network connections in residences may be interrupted. Please check the ITS status page to see upcoming maintenance periods or current outages.

Wired connectivity is linked to your stay dates in student housing. If your stay dates are changed, modified, or expired, you may encounter errors when trying to use the wired connection in your room. If you experience any wired connectivity issues, please speak with student housing staff first before creating an ITS ticket.

Wired network connections in BCIT student residences are similar to standard Internet Service Provider (ISP) connections. They use a network protocol called Point-to-Point Protocol over Ethernet (PPPoE). Physically one must connect a Category 5 or 6 RJ45 terminated cable to the room’s jack and the device you want to connect. This cable is just the standard cable that ships with many devices.

After plugging in your device, the device’s PPPoE client software needs to be configured. This configuration process varies based on the Operating System (OS) that is used on the device.

Due to the variety of device and software manufacturers, we cannot provide specific step-by-step instructions for every device. Below, you will find instructions on how to connect Windows 10/11 devices. For any other devices that support PPPOE, please refer to the manufacturer’s website.