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Forwarding your myBCIT Email

Notification about forwarding emails

Important

We do not recommend forwarding your BCIT email. Some external email providers, like Google or Yahoo, enforce strict security policies (such as DMARC – Domain-based Message Authentication, Reporting, and Conformance) that can prevent forwarded messages from being delivered.

Forwarding myBCIT email is therefore considered a best-effort service. BCIT will attempt to forward your messages, but success depends on the policies of the receiving mail provider, which may reject the forwarded messages for reasons outside BCIT’s control

If you prefer to use another email address or don’t check your myBCIT inbox regularly, you can set up a filter to automatically send a copy of your incoming messages to another email address.

Forwarding your myBCIT email

  1. Log in to myBCIT.
  2. Click My Mail in the top-right corner.Screenshot of My Mail link in myBCIT
  3. In your myBCIT email, click Settings (top-right).Screenshot of Setting button in myBCIT
  4. Under Settings, select Filters.Screenshot of Filters link in myBCIT email settings
  5. Click + to add a new filter.Screenshot of myBCIT Filter Plus symbol
  6. In Filter Name, enter a name. (e.g. Send message copy)
  7. Under For incoming mail, select all messages.
  8. Under Execute the following actions, choose Send message copy to from the drop-down menu.
    Important: We recommend that you do not select Redirect your message to, as this can cause issues with personal email rules and spam filters. Using Send message copy to ensures the original email remains in your myBCIT inbox.
  9. Enter the destination email address where copies should be sent.
  10. To forward to multiple addresses, click + and add each email.
  11. Click Save.Screenshot of Self Service and forwarding your myBCIT email steps

A pop-up message will appear briefly stating “Filter saved successfully”, and your new filter name will display in the Filters list.

Screenshot of Self Service and after you select Send a message copy to for your mybcit emails

Disabling a filter

Activating the “Filter disabled” option simply turns off that filter without deleting it.

  • When enabled, the filter applies its rules to incoming mail
  • When disabled, the filter remains in your list but does nothing—your emails will not be forwarded or processed according to that filter’s settings.

This is useful if you want to temporarily stop forwarding without losing the filter configuration.

Screenshot of disabling a filter in myBCIT self service email

Deleting a filter

You can remove any filter you no longer need by deleting it from your Filters list.

  1. To delete a filter, select it from your list
  2. Click the gear icon (More actions)
  3. Choose Delete.
Screenshot of how to delete a filter from your self service myBCIT email