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Using Microsoft Teams Phone features for Windows & Mac

This article is designed to help you navigate and utilize the various features offered by Microsoft Teams Phone, ensuring you can make the most of this powerful communication tool. Whether you’re making calls, joining meetings, or managing contacts, our step-by-step instructions will guide you through each process.

Explore the sections below to discover how Microsoft Teams Phone can streamline your communication and keep you connected effortlessly.

Calls

Contacts

Voicemail

Troubleshooting

Where to get further assistance or report an issue

If you have any further concerns, contact the ITS Service Desk or submit a ticket via the ITS Service Catalogue. When submitting a ticket, please include the word “MSTEAMSPHONE” and provide a detailed description to ensure proper assignment.