Who do I report the theft to and how do I get a replacement computer?
Here are the required steps you must take to have your computer replaced:
- Immediately report the theft to Security. They will open a case and give you the case number.
- Prepare a purchase requisition. In the body of the requisition, note that the order is to cover Theft Replacement and quote the case number Security provided in step 1.
- Submit the purchase requisition to Purchasing Dept. for approval.
- Purchasing Dept. will forward a copy of the approved requisition to IT Services. (IT Services requires the purchase requisition information before any replacement computer can be provided.)
Note: These steps must be completed in this order. IT Services cannot replace your computer without an approved purchase requisition from Purchasing Dept.
How long will I wait for a replacement computer?
IT Services does our best to arrange a speedy replacement. The waiting time for replacement computers is dependent on a number of factors including but not limited to:
- Purchase req paperwork complete with case number from Security.
- Whether a suitable replacement is in stock.
- The degree of urgency.
Important: If BCIT equipment is stolen from a private residence or vehicle, the home or car insurance is the primary coverage. Report the theft to the insurance agent immediately.