Skip to main content

Providing Student Consent to Access ShareFile

ShareFile is a service with two components. One component is hosted at BCIT and one is hosted by Citrix Systems Inc. in the United States. All of your files as well as your ID and password are stored at BCIT and are never transferred to Citrix. The website and certain management functionality is hosted in the US. In order to link that functionality with your account at BCIT Citrix Systems Inc. requires your First Name, Last Name and BCIT provided email address.

According to the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA), students must provide consent to transfer any personal data to the US including the information mentioned above. Citrix has their own privacy policy which governs how that information is stored and used.

How to consent

1.  Go to the Software Access page.
2.  Click the Manage Software button at the bottom right of the grey content box containing the list of available software access systems.

    • Please note: You may be asked to login at this point. If so, use your regular BCIT ID (A0…) and password to login.

3.  Click the Continue to ShareFile button.
4.  Check the Yes radio button on the ShareFile Consent page and then the Submit button.

After clicking Submit, a page will be displayed showing what information was sent and explaining that an email will be sent within approximately two hours indicating that the account has been created.

How to withdraw consent

1. Go to the Software Access page.
2.  Click the Manage Software button at the bottom right of the grey content box containing the list of available software access systems.

    • Please note: You may be asked to login at this point. If so, use your regular BCIT ID (A0…) and password to login.

3.  Click the Continue to ShareFile button.
4.  Check the No radio button on the ShareFile Consent page and then the Submit button.

After clicking Submit your account will be disabled and you will no longer be able to use ShareFile. To have Citrix permanently remove your information from their systems you must contact them by email at privacy@sharefile.com, by calling 1-800-441-3453, or by writing to 120 S. West St., Raleigh, NC 27603, USA.