Frequently Asked Questions about the July 5, 2021 Login Change
BCIT systems including devices (laptops, labs), network (wi-fi, VPN), and online services (email, Loop, Learning Hub, etc) permanently transitioned to your primary BCIT email address as a login ID on Monday, July 5, 2021.
Primary BCIT email address means something different for BCIT students and for BCIT employees. For students, your primary BCIT email address is your @my.bcit.ca email address. For employees, it is the email address that is listed in your contact card in the contacts database.
If you are both an employee and taking courses as a BCIT student, your primary BCIT email address is your @bcit.ca email address, not your @my.bcit.ca email address.
If you are an existing BCIT Wi-fi user, you must reconnect to BCIT_Secure using your primary BCIT email address on all devices. To update your device:
Locate BCIT_Secure wi-fi on your device’s list of wireless networks
Remove this network:
Windows: right-click on BCIT_Secure and select ‘Forget’
iOS: Tap on the “i” icon next to BCIT_Secure and select ‘Forget this network’
Android: Tap on BCIT_Secure and select ‘Forget’
Reconnect to BCIT_Secure
When prompted, enter your primary BCIT email address:
Employees: firstname.lastname@example.org (password remains the same)
Students: email@example.com (password remains the same)
You are now reconnected with your new login ID!
If you use Outlook for Windows or MacOS, you will automatically be prompted for new credentials:
Close and re-open Outlook
When prompted for credentials, click on ‘More Choices’
Enter your primary BCIT email as your username and your existing password
In order to access network drives, you may be required to manually update login credentials on your BCIT Windows computer:
Log into your BCIT Windows computer using your most recently used credentials
Log back in but select ‘Switch User’ to enter your primary BCIT email address as the username (password remains the same)
Once you’re logged back in, reboot your computer to finalize the update. Your computer will now use your new credentials
Mapped network drives may require an additional 30mins to return after the update is complete
No, only your primary BCIT email address will work. All other @bcit.ca email address are aliases and cannot be used to login to BCIT systems. Your primary BCIT email address will be the only one listed in your contact card in the BCIT contacts database.
No. By default, this change will not impact private servers that use manually created accounts.
In order to leverage cloud services, a list of authorized BCIT users must be provided to service providers. BCIT currently uses your BCIT ID (which is also your student or employee ID number) as your login. The BC Freedom of Information and Protection of Privacy Act (FIPPA) considers employee and student ID numbers to be protected personally identifiable information that cannot be automatically provided to certain cloud service providers. By transitioning to using BCIT emails as your login (which is considered to be publicly available contact information), BCIT will be able to leverage cloud services while aligning with BC privacy legislation. This is an increasingly common practice in other post-secondary institutions.
There are very few exceptions, especially for students. Check out the main login articles to see a list of systems and the credentials you’ll need to use when logging into them:
IT Services will update all instructions on the BCIT website, Knowledge Base, and other central systems. We will be relying on other service departments and schools to update their own published documentation and instructions as necessary.
Changes to your primary BCIT email address (and therefore login ID) may be requested only as the result of a legal name change or name correction. Requests to change your primary email address for convenience or cosmetic reasons will not be processed.