Browse the Knowledge Base

Welcome to the updated Knowledge Base. You may notice a few changes:

If you find a problem with an article’s contents or how it displays in the new look please let us know using the “Report a problem” link at the bottom of the article.

Thank you to all those who participated in ITS surveys and focus groups!

About the Knowledge Base

The Knowledge Base is where BCIT keeps its help and how-to documentation for the technology you use to learn, teach, communicate, and work at BCIT. It includes resources from many groups across campus, including IT Services, LTC, AV Services, Registrar's Office, Records Management, and others.

Do you have documentation for a technical process, problem, or application that would be a good fit for this tool? We'd love to add your contribution to the Knowledge Base!

About the Technology Service Desk

The Technology Service Desk is a collaboration of several support teams within BCIT. Our goal is to make it easier to access the technology support resources you need through a single phone number, email, and web site.

To request help now, log into the TSD Self Service Portal, call 604-412-7444, or email